TTEC Customer Service and Sales Representative Work from home Canada Job in Ontario, CA

It was grouped with 30 ppl and nobody asked relevant questions. You do not stand out at all regardless of experience or prior job title like management for 10+ years. TTEC gets a 3.6-star rating out of 5 stars onGlassdoor. Most people report liking the training, company culture, and opportunities for promotions. Others say they wish they earned more or wanted to extend their training to tackle more aspects of their role.

Founder, Ken Tuchman, wanted to find a better way to connect clients with customers so they could get the help they needed. Talent Networks enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you. TTEC is a great place to work if you’re looking for stability, training and support, and an inclusive workforce.

Work From Home Career Planner

For more information on TTEC’s work-from-home jobs, check out this FAQ section. Employees get performance bonuses and health, dental, and vision insurance options. TTEC also offers retirement plans and tuition assistance reimbursement. BestReviews / 29 mins agoEmbarrassing moments are casually tossed into a minefield of mixed company during family get-togethers and often no one leaves the battlefield unscathed. TTEC said someone in this role will have the same benefits, training and customized support as those who work in their physical locations.

ttec work from home customer service

Apply by searching for “TTEC Work from Home” on theFOX 2 job board. We are customer, employee, and digital transformation experts. Delight customers and improve operational KPIs at the lowest overall cost to serve. You'll love our onboarding, program training, and ongoing commitment to help you in your role and beyond working from home.

Nearby Job Titles

You’ll communicate with customers via phone, chat, social media, and email with conversational messaging. At TTEC, we are all about the Human Experience. Do you enjoy understanding the needs of the customer and providing them with new recommendations and solutions? TTEC’s positions are location-dependent, and they do not hire in Alaska, California, or Hawaii. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington DC are considered only on a case-by-case basis.

We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

Customer Service Representative

All candidates will also need to complete and pass an assessment. TTEC is an award-winning company that prioritizes creating happy remote workers as well as serving some of the top brands and clients. They also offer a wide variety of work-from-home jobs if you’re looking for a way to make a stable income from home.

You can expect performance bonuses in addition to regular compensation and plenty of career growth opportunities. Learn about contact center best practices, industry trends, and innovative approaches to keep your customers happy. Continue ReadingInterview QuestionsThere were no interview questions. InterviewIt is a group video interview using Zoom. Everyone introduces themselves then are asked a question individually.

TTEC hires inbound work-from-home sales agents to bring their passion and knowledge for products to close sales and solve problems for customers. As a sales rep, you’ll be responsible for recommending, quoting, and effectively negotiating product knowledge with customers while identifying sales opportunities and handling objections. To work as a remote customer support representative, you need six months to one year of experience in any industry, along with great written and communication skills.

You also need to be computer savvy and know how to use different programs or learn quickly. We believe in growing talent, with 66% of all leadership roles filled from within. We support you every step of the way with opportunities to grow in remote work from home jobs. InterviewThe interview was conducted online using ZOOM Meeting Software which they will send you a link to the meeting/interview.

Reviews / 59 mins agoAre you having trouble shopping for your bestie? Check out these unique gift ideas that will thrill your friend regardless of their favorite hobbies. Check out all of our hundreds of local jobs here.

ttec work from home customer service

A dedicated telephone to ensure that you can be contacted throughout training and employment as needed. Stop flying by the seat of your pants and land your dream job quicker with the Work From Home Career Planner! Organize your job search, track your progress, and manage relationships. Plus, you'll learn the methods and techniques that I use to spot scams, so you don’t fall prey to them.

For the inbound sales position, TTEC prefers at least six months of relevant experience and a high school diploma. It also helps to be efficient on the computer and be willing to learn how to use new programs. Sometimes, sales positions require bilingual skills, so it’s beneficial to speak more than one language since TTEC is a worldwide company with global teams. It was a group interview was asked a series of questions. Was asked about availability and given a couple choices for shifts.

Our global team will be virtually alongside you every step of the way to answer questions and provide support in your work from home position. Together, we'll impact the customer experience — and have fun along the way in these remote jobs. InterviewWas sent an email to join a presentation in a zoom room. It was a group interview/presentation that consisted of about 17 other candidates and lasted about an hour.

Finally, a quiet workspace close to your router will set you up for success with any remote TTEC role. If you’re looking to partner up with a company that values teamwork, embraces diversity, and your success, you may want to set your sights on TTEC. Finding success when working remotely involves more than just finding a good job. Many people want a supportive and collaborative atmosphere with genuine human relationships even while working in their home office. Ability to read, write, and speak English.

ttec work from home customer service

All responses were provided in a shared/ open environment between all other new hires, allowing for a more transparent process. Breaking the ice with a deconstructed version of a traditional introduction. Wondering what people are saying about TTEC? The company has thousands of employees all over the world, so there are tons of employee reviews to give you a clear picture of the company. TTEC likes to promote from within and aims to promote two-thirds of employees each year based on their performance and drive to move up in the company.

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