Do cell phones work on cruise ships?
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That said, if you want to (or need to), you can simply make a phone call or send a text as you would back home — you’ll just be charged significantly more than usual. Cellular Service on ShipsFor traditional cell service, today’s modern cruise ships use providers such as “Cellular at Sea” or “Wireless Maritime Services”. First-time cruisers might benefit from knowing more about the proper use of cell phones on a cruise journey. This will help them avoid paying the extra charges for getting and making phone calls. While travelling in the sea, bandwidth and internet speed might be slower.
Wi-Fi Onboard
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Both versions will connect, but they involve differences in speed and cost. But International Day Pass and/or Passport packages do not apply to cruise ships. You can find a current list of included cruise ships at att.com/cruisehips. In theory, AT&T, Verizon, Sprint and T-Mobile all offer cruise ship coverage. But, just as with being on land, your actual success with getting service can vary as between the different carriers. You will need to decide before you leave on your cruise whether you want a cruise package.
Using Mobile Data on Land
Today’s cruise ships all come equipped with wi-fi, but there is a charge for passengers to use it. For example, Carnival offers three levels of service — Social (~$15 per day), Value (~$20 per day), and Premium (~$21 per day) — which all offer different speeds and access. Some apps like WhatsApp also let you make calls, chat, and even chat via video. In other words, if you use the ship’s cellular service, it’s considered international roaming and will cost you quite a bit of money. For example, AT&T offers a couple of cruise ship packages, starting at $50 for a package of minutes and texting. For the vast majority of plans, these services are considered international roaming plans by your cell phone company, and you will be charged accordingly for use.
Explore AT&T cruise packages
Then you may be able to skip dealing with international plans altogether and just connect to wi-fi hotspots in port. While most of your time is spent on the ship, there will be large chunks of the day spent in port. You might wondering about using your phone during this portion of your cruise. This includes doing things like making calls from within communication apps like WhatsApp, iMessage, texting, and surfing the web. It might be expensive, and there are several details you need to know about how your phone uses cell service at sea — or the shipboard wi-fi — before you get started. Of course, while it’s a good idea to put the phone down for a while and enjoy your vacation, it’s also reasonable to wonder if your cell phone will work on a cruise.
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Suddenly, you may encounter issues with using your cell phone to call and text, and also with accessing wifi on a cruise – whether by phone, tablet or computer. Particularly if you want to stay in touch without breaking the bank, wasting large amounts of time, or tearing your hair out. But all of those things that you take for granted on land, change significantly once you step on a cruise ship. If you need to check your email or send photos to loved ones, stop by the Internet Café where there are computers aplenty. We also offer several internet packages with varying price points, so any guest can access Wi-Fi if they need it. This means you can catch up on world news while enjoying a breakfast parfait in the International Café or download audiobooks while lounging poolside.
If a text comes through and the phone is left on, you may be charged for a received text. Please note that smartphones (Blackberries, iPhones, Androids and other PDA devices) are constantly looking for data connections in order to perform updates and other synchronization steps. Therefore, it is possible that if you leave your PDA device on, you will incur data charges. Please contact your carrier for more information on data charges.
AT&T Cruise Basic1
For an additional fee, you can access a calling and messaging service through the app. This service allows unlimited messaging with other passengers who have the app and group chats. You can also place international calls through the app (to supported countries) for a flat rate of $0.79 per minute. You can also call staterooms and a variety of onship extensions. Whether or not you plan to access the internet using your cell phone or sign up for an internet plan through the cruise ship, you will need to get a handle on data.
Cruisers typically have the option of choosing between a couple of plans with different levels of service at various price points. Base packages usually allow passengers to check email, while the more expensive options are better for those who want to utilize streaming services. The Norwegian app is available fleetwide as of July, 2019, and it’s free to download.
Using Your Phone on a Royal Caribbean Cruise
If not, keep in mind as well that cell providers have international plans that you can purchase for one month which will help bring your per-minute prices down. Consider opting for an international SIM card that can keep you connected while in foreign countries and help with budgeting and allotting usage. International SIM cards offer the benefit of choice and variety, with an open market of plans that fit your budget and usage needs. You'll be using a different phone number with that new SIM card, but you'll still be able to access your web-based apps, email, and internet messaging like WhatsApp and Apple's iMessage.
When you are on a cruise and trying to figure out cell service, you will have other considerations besides your geographic location in the world. You have to determine whether your carrier offers coverage with your cruise line and specifically with your individual ship. Figure out what plan and duration of access is necessary for your smartphone before purchasing a plan. Remember, there is also the potential to save money on such packages by being a member of loyalty programs.
One thing to note, however, is that even if the map above shows service, it could still be spotty. For example, we personally use Mint Mobile, which is a discount carrier that’s part of the T-Mobile network. During a recent cruise our phone did not have coverage in some ports.
Therefore, it is recommended to use the cruise Wi-Fi facilities. Using the internet to make phone calls and texts will help you save a fortune. And for those who want to stay in touch with friends and family back home, the phone will allow you to do that easily. Despite these challenges, cruise lines and telecommunication providers are continually working to enhance cell phone coverage on ships. Advances in technology and infrastructure improvements aim to provide better connectivity and a smoother user experience for passengers, enabling them to stay connected even while at sea. Setting sail on the high seas allows you to disconnect from everyday life and relax completely.
Download your cruise line's app prior to boarding, and you'll be able to browse onboard internet packages available through the ship's satellite internet service. Some carriers offer international roaming plans, or even cell phone plans that are designed to be used on cruise ships. Most cruise ships use modern facilities like "Cellular at Sea" or "Wireless Maritime Services." These plans are international roaming plans, charging more than usual for calls and texts.
You might have to manually adjust roaming settings for voice, text messages and data to prevent any surprise charges. Apps that sync in the background can stealthily eat up your data balance; switch your syncing and background data settings to Wi-Fi-only, or disable them completely to avoid this headache. Holland America has a free mobile app that includes a complimentary chat service available while onboard select ships. Visit the Holland America Line Navigator page for the most current ship information. Most cruise lines that offer a proprietary app will include some type of messaging service within the app itself. You cannot, however, text with people who are not on your cruise.
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